Process improvement within the healthcare provider industry has begun to gain increased adoption based on successes exhibited both inside and outside of healthcare. Its utilization has expanded due to its ability to drive measureable operational and strategic improvements. Documented results include significant cost reductions, increased productivity, redundancy elimination, error reductions and improved customer satisfaction.

Honour Healthcare provides strategic advisory services to hospitals and large physician practices with access to our extensive base of intellectual capital and expertise in process improvement. In conjunction with of best-in-class tools, Honour Healthcare can assist in the identification, implementation and sustainability of process improvement goals and opportunities throughout your healthcare facilities.

Foundation of Process Improvement
Activity-based Management (“ABM”) and Lean Six-Sigma (LEAN) are powerful tools for process improvement and optimization. ABM uniquely combines both process mapping and process costing functionality to assist in the improvement of operational and strategic decision-making. By using ABM, managers and staff gain insight into actual processes and activities as well as the costs associated with these processes and activities that can be defined and improved upon. LEAN empowers your people to use the information provided by ABM to eliminate waste. Lean provides a way for your people to do more with less – less human effort, less equipment, less time, less space – while coming closer and closer to providing patients with exactly what they want. Only Honour Healthcare has combined these two powerful tools to insure sustainable improvement.

 

Key Components and Benefits of Process Improvement, Activity-based Management, and LEAN Six Sigma

Honour Healthcare, through its many years of industry experience, can drive process improvement efforts through the implementation of the following:

Process Mapping, using Activity-based Methodology: :

• Identifies process improvement opportunities
  
• Illuminates process costs and opportunities for reduction of redundant processes that increase costs.
  
• Improves Customer service through the identification of non-value added activities.
  
• Linking processes to the organizations strategy. ABM also supports the identification of specific activities that enable/prevent the organization from achieving its strategic imperatives
  
• Utilization of enabling technology tools that provide continuous monitoring of mapped processes to report process variation
  
• Utilization of Lean Six Sigma principles and expertise to identify and implement process changes:

Process Improvement Services available

• Strategic Alignment of Processes to Business Goals
• Activity Based Cost Identification and Management
• Supply Chain Optimization
  
• Process Mapping
  
• Activity Based Budgeting
  
• Process Redesign
  
• Lean Process Implementation
  
• Operations Planning
  
• Six Sigma Planning and Implementation
  
• Value Chain Modeling/ Redesign
  
• Service Line Modeling/ Redesign
  
• Process Control Point Identification and Assessment
  
• Benchmarking and Reporting

Unlike other firms, Honour Healthcare utilizes senior advisors to augment our advisory client’s staff and to optimize deliverables. By leveraging our body of knowledge, as well as our portfolio of tools, Honour Healthcare focuses where our advisory clients focus; on Profitability, Revenue Enhancement and Process Improvement.